Privacy Policy

The Privacy Policy for Evalyze.


Last Updated: November 2024

Introduction

Evalyze.ai ("we," "us," or "our") is committed to protecting your privacy and ensuring transparency about how we collect, use, and safeguard your data. This Privacy Policy explains what information we collect, why we collect it, and how we use it to provide and improve our services.

By using Evalyze.ai, you agree to the collection and use of your data as outlined in this policy. If you do not agree, please refrain from using our services.

Information We Collect

We collect the following types of information to provide and enhance our services:

  • Account Information: Names, email addresses, and other details provided during registration
  • Uploaded Documents: Pitch decks, business plans, and related business materials submitted by startups or investors
  • Usage Data: Information about how you interact with our platform, such as features used, pages visited, and frequency of access
  • Device Information: Technical data such as browser type, IP address, and operating system for platform optimization
  • Communications: Messages or inquiries sent to our support team or through other contact methods

We process your personal data under the following legal bases:

  • Contractual Necessity: Processing necessary for the performance of our contract with you
  • Legitimate Interests: Processing necessary for our legitimate business interests, such as improving our services and preventing fraud
  • Legal Obligation: Processing necessary to comply with legal requirements
  • Consent: Processing based on your specific consent, which you can withdraw at any time

International Data Transfers

We may transfer your personal data to countries outside your residence jurisdiction. When we do, we ensure appropriate safeguards are in place:

  • Standard contractual clauses approved by the European Commission
  • Adequacy decisions issued by relevant data protection authorities
  • Other legally approved transfer mechanisms

We primarily store data in Canada and the European Union, with additional processing locations in 42 Carden St, Guelph, ON, Canada

Data Retention Policy

We retain your data according to these timeframes:

  • Account Information: 7 years after account closure for legal and tax purposes
  • Uploaded Documents: 3 years after last access or until account deletion
  • Usage Data: 2 years from collection
  • Communication Records: 3 years from last interaction

After account termination, we will delete your personal data within 30 days, except where longer retention is required by law.

Children's Privacy

Our services are not intended for children under 16 years of age. We do not knowingly collect personal information from children. If you are under 16, please do not use our services or provide any personal information.

If we discover we have collected information from a child under 16, we will:

  • Delete the information immediately
  • Take reasonable measures to ensure no further collection occurs
  • Notify parents/guardians if required by law

Marketing Communications

We may send you marketing communications based on your preferences:

  • Email Marketing: Opt-in required for promotional emails
  • Product Updates: Essential service updates cannot be opted out of
  • Newsletter: Optional subscription with easy unsubscribe option

You can adjust your communication preferences:

  • Through your account settings
  • Using unsubscribe links in our emails
  • Contacting our support team

Data Breach Notification

In the event of a data breach that risks your rights and freedoms, we will:

  1. Notify relevant supervisory authorities within 72 hours
  2. Inform affected users without undue delay
  3. Provide information about:
    • Nature of the breach
    • Likely consequences
    • Measures taken or proposed
    • Contact point for more information

Dispute Resolution

Any privacy-related disputes will be handled as follows:

  1. Initial Resolution: Contact our Privacy Team at info[@]evalyze.ai
  2. Escalation: Unresolved issues will be reviewed by our Data Protection Officer
  3. External Resolution: You may contact:
    • Your local data protection authority
    • Relevant privacy commissioners
    • Appropriate courts in Canada

Jurisdiction: This policy is governed by the laws of Canada.

Contact Us

For privacy-related inquiries:

  • Email: info[@]evalyze.ai
  • Address: 42 Carden St, Guelph, ON, Canada

Response Timeframes:

  • General inquiries: Within 2 business days
  • Data access requests: Within 30 days
  • Deletion requests: Within 30 days
  • Other rights requests: Within 30 days